Americans with Disabilities Act and Accessibility Solutions
Successful implementation of ADA and diversity programs starts with a strategic plan that is directly linked to the goals of the organization – the successful delivery of quality services and products to include all customers.
The Simon and Simon planning process begins with a solid understanding of ADA compliance and federal requirements. We then identify needs, determine available and required resources, and create a clear timeline for action. Finally, we help train individuals to accomplish the organization’s ADA and inclusion goals.
SIMON and SIMON Resources, Inc. has expert knowledge in the Americans with Disabilities Act (ADA) compliance. We have extensive experience in helping transportation systems, state and local government agencies, and other public and private entities meet ADA compliance, plan and improve service delivery to their customers with disabilities.
We have demonstrated expertise in providing accessible transportation and ADA paratransit solutions; including paratransit improvement plans, technical assistance, and paratransit eligibility and appeal board training.
In the transportation industry, SIMON and SIMON has the unique distinction of having worked with ADA compliance in all modes of surface transportation including:
- Public Transit Bus and Paratransit Systems
- Private Paratransit Providers
- Section 5310 and 5311 Operators
- Rail Transit
- Commuter and Intercity Rail
- Private Motorcoach and Tour Operators
Our consultants have gained their expertise through first-hand experience as paratransit operations directors, paratransit eligibility and customer service managers; and transportation call center consultants.